We are firmly committed to security and, from day one, have built Inkblot to be the most protected platform possible today.
Appointments on Inkblot are not recorded or stored on any server. In fact, they do not go through our servers at all. A military-grade encrypted link for your appointment is made directly between you and your care provider, which bypasses our servers.
Likewise, we do not store your financial information on our server. A highly secure platform called Stripe (which is similar to PayPal) handles all billing and financial transactions. This is the practice of most online payment systems.
Personal information, such as your name, address, and any of your care provider's notes and documents, are stored on a dedicated server with its own protected network located in either Canada or the USA (depending on your location). This data is encrypted at the highest possible level, and the server is audited regularly to ensure it meets the highest standards of best security practices (SOC 2 certified).
All information stored on our platform is only accessible to a few Inkblot employees, and their access is regularly audited to ensure security and appropriateness. In our privacy policy, we explicitly make this clear, and it legally binds us not to allow any third-party company (including your employer or institution) to have access to your information without your written consent.