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From the
Appointments screen, in the Upcoming Appointments section, select Join.
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If you are the primary account holder, complete the Pre-Session Assessment questions that appear on your screen. Select Next.
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Select Join my Session. You'll enter the video call for your appointment and be joined by your care provider and partner.
When the appointment is over, you'll be asked to rate your appointment based on a number of criteria. Once you've done that, select Complete Session.