What's New - October 2021

Counsellor self-identification tags

We are introducing counsellor self-identification fields to help us better tag our counsellors, and also for these tags to appear on the counsellor profiles (on an opt-in basis).

These changes will empower clients to pick a counsellor whose identity affirms their experience (i.e. as an LGBTQ2S+ person, etc.), if they choose to do so. The identities that can appear on the counsellor card include:

• Pronouns
• Racial/Ethnic Identity
• Gender Identity (Man, Woman, Gender Non-Binary or Expansive, Transgender)
• Sexual Orientation (LGBTQ2S+)
• Other Identities (Person living with a disability, Neurodivergent person)

Counsellor specialities in matching

We are now introducing a more robust set of matching specialities that encompass areas that matter to clients in terms of finding a good match. There are a total of 31 new specialities added, including:

Abuse	Gender-Affirming Care (TGNB)	Marriage and Romantic / Sexual Relationships	Racial / Cultural Identity
Behavioural Addictions	Grief and Loss	Migrants / Immigrants / Refugees	Racial Trauma-Informed
Chronic Illness or Pain	Harassment and Bullying	Military Veterans	Religion and Spirituality
Continuous Displacement / Homelessness	Indigenous Healing Practices	Palliative / End-of-Life Care	Systemic Oppression
Developmental Disabilities	Infertility	Parenting	Trauma
Domestic or Intimate Partner Abuse Violence	Learning or Intellectual Disabilities	Physical Disabilities	Victims of Narcissistic Abuse
Executive / Leadership Counselling	LGBTQ2S+	Polyamory / Non-Monogamy	Workplace Issues
First Responders	Life Coaching	Psychosocial Oncology

Other updates

We've also updated matching with the following:

• The list of diagnoses on the Diagnosis screen
• Added 5 new religion/spirituality options