Your employer is pleased to provide Inkblot EAP to support you and your dependents. Inkblot is Canada’s first and largest digital EAP provider which offers video counselling delivered on a secure and encrypted platform. Live counselling sessions take place on your smartphone, tablet, or laptop. You can make an appointment within 24-72 hours. This program is completely confidential, voluntary, and accessible at your convenience. No one at your employer will know if you or your dependents use this program.
Registering for Inkblot might look different depending on your company. If you have received an organization code (Find your organization code), refer to Create your account with an organization code. If you have received a sign up link in your welcome email, refer to Create your account with a sign up link. If you are unsure about which path you should take to sign up, you can contact our customer support by live chat.
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From the Inkblot Therapy website, select Get Started.
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Select your country of residence.
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Select I'm accessing Inkblot through a company or organization benefits plan.
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Read the Let's get your set up page to prepare the information you will need to register.
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Enter your organization code.
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Verify your organization by selecting Yes, that's right!
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Select whether you are a plan member, spouse or partner, or child or dependant as your account type.
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Enter your personal details like name, date of birth, and place of residence.
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Read and accept Inkblot's Terms and Conditions and Privacy Policy.
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Enter your email and password.
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Enter the verification code that was sent to your email.
After you have reviewed the services available to you, you can select the Go to Dashboard icon to get started.
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Select the sign up link in your Inkblot Welcome Email, or go to the unique URL provided to you from your employer.
Important
Do not share your sign up link with colleagues or family members, it is unique to you.
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Depending on how your program works, you then select Get Started or you are taken directly to the personal details screen.
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Enter your personal details.
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On the Dashboard screen, select Find My Care Provider.
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Complete the matching survey to match with a counsellor. Your can book an optional free initial consultation with your counsellor, after which you can book an appointment.
Note
Initial consultation appointments are for individual counselling only.
For more detailed information and steps, see the Match with a care provider topic.
Your first appointment is a free consultation to help you get to know your counsellor and how they work. If you would like to skip the consultation and get straight to booking a full appointment that is okay too.
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When it is time for your first appointment, find a quiet place to setup that has a stable Internet connection and good lighting.
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From the
Dashboard, select Join My Session. Note: If you have trouble connecting or navigating the site, you can select the
icon to contact support.
Note
If after your free consultation, you decide you would like to find another care provider you can match again with someone else, for more information, see our Change care providers topic.
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After your free consultation, if you would like to continue with your matched counsellor, from the
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Select an Appointment Type and Duration.
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Select a Date and Time that works best for you.
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Select Continue > Confirm Booking.
If you need help navigating the Inkblot platform, you can:
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Use the Support online chat feature.
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Check out other articles in the Help Centre
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Email Support