Your free 15-minute initial consultation with your care provider is for you and your care provider to make sure that you are a good fit for each other. Listen to your care provider as they explain their approach and how they would work with you. If you feel like your care provider is the right person to help you on your journey you can book a follow up appointment with them. If you feel like your care provider wasn't the right match for you, that's okay! You can do the matching steps again and book another free initial consultation with a new care provider. Free consultations are not available for couples counselling sessions.
Consultations must take place before any paid appointments with the care provider. If you schedule and attend a paid appointment with a care provider, the option to book an initial consultation with them is no longer available. If you book your initial consultation immediately before your paid appointment, they are booked as two separate calls. You will need to leave the consultation call and join the paid appointment call to proceed with the appointment.