How do I find out how many sponsored hours I have left?

1. On the Dashboard screen, scroll to the Sponsored Hours section.

2. Your remaining Sponsored Hours appear here and will update as you book your appointments.

What happens after I use all my sponsored hours?

Depending on your plan, your organization might give you sponsored hours that renew after a specific amount of time or one time use hours, which do not renew. In both cases, when you have used all your sponsored hours, you can add your credit card information to Inkblot Therapy to carry on meeting with your counsellor.

Information for child dependants with duel parental coverage

A child who has both parents working for the same employer can receive the sponsored hours from each parent's Employee Assistance Program benefits. This means that if both parents individually have access to five hours of sponsored Inkblot services for their dependants, the child may get access to ten hours in total by reaching out to client support ([e-mail]) and getting these hours manually added to their account. If you are unsure of whether you or your dependant are in this circumstance, contact our customer support team by email ([e-mail]) or live chat function.