If you encounter a blank screen when you are on the Inkblot platform, try these troubleshooting techniques:
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Update your browser: Make sure that the browser you are using is updated to its latest version (Chrome, Microsoft Edge, Firefox, Safari)
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Check for computer updates: Make sure that your computer is up to date and you have installed the most recent update for your system (Windows, Apple).
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App updates: If you are using the Inkblot mobile app, ensure that you have updated it to the most recent version.
If you're still encountering difficulties on the Inkblot platform, reach out to our customer support team by email (support@inkblottherapy.com) or online live chat function.