User Guide

Counselling Appointments

• Book an appointment with a care provider
• Best practices for productive appointments
• What is the initial consultation?
• Join a video appointment
• Cancellation and absence policies
• Cancel or reschedule an appointment

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Working With Your Care Provider

• View your care providers's biography
• View files from or send files to your care provider
• What should I do if my care provider has no availability?
• Change care providers
• View or update your appointment notes

Couples Counselling

• About couples counselling
• Match with a couples counsellor
• Why can't I book a couples counselling session?
• Register as a couples counselling partner
• Join a couples counselling appointment

Billing and Account Information

• Add or change a credit card on your account
• Add benefits coverage
• How much do Inkblot appointments cost?
• Find your appointment receipts
• Are Inkblot appointments covered by private health insurance?
• What is insurance fraud?

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